At GreyMarket, we strive to provide our customers with the best shopping experience possible. If you are not satisfied with your purchase, we are here to help. Our refund and returns policy is designed to ensure that you have a hassle-free experience.

Refund Policy:

  • If the product you received is damaged, defective, or not as described, you may be eligible for a full refund.
  • If you wish to return the product for any other reason, we offer a partial refund, subject to our discretion.
  • Refunds will be processed within 7 to 10 business days after we receive the returned product.
  • The refund amount will be credited to the original payment method used for the purchase.

Returns Policy:

  • We accept returns within 30 days of the purchase date.
  • The returned product must be in its original condition and packaging, with all the accessories and documentation.
  • You will be responsible for the shipping costs for returning the product.

Please contact us at before returning a product. Our customer support team will assist you in processing the return and answer any questions you may have.


  • If you would like to exchange a product, please contact us and we will assist you in processing the exchange.
  • Exchanges are subject to the availability of the product.

Thank you for choosing GreyMarket. We value your business and are committed to providing you with the highest level of customer service. If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact us.